Privacy Policy

This Privacy Policy explains how Cultivo (“we”, “us”, “our”), operated by Shenzhen Hotfox Technology Co., Ltd., collects, uses, and protects your personal data when you use the Service at cultivo.top.

1. Information We Collect

• Account data — your email address and, if you use a third-party sign-in, the identifier provided by that provider.
• Content you submit — the source text you paste, upload, or import, and the adapted output we generate.
• Style data — if you use style learning, the sample texts you provide to learn your writing style.
• Usage data — basic technical data such as device, browser, and how you interact with the Service.
• Payment data — payment is processed by Paddle, our merchant of record. We do not receive or store your full card details; we receive only the subscription and transaction metadata needed to provide your plan.

2. How We Use Your Information

• To provide, operate, and personalize the Service;
• To generate and deliver adapted content based on your input;
• To manage your account, subscription, and billing;
• To respond to support requests;
• To improve the Service and diagnose technical issues.

3. Legal Bases (GDPR)

Where applicable, we process personal data on the following legal bases:

• Performance of a contract (providing the Service you requested);
• Our legitimate interests in operating and improving the Service;
• Your consent, where required by law;
• Compliance with legal obligations.

4. How We Share Information

• Paddle — payment processing and tax/remittance handling, acting as merchant of record.
• AI model providers — the content you submit is sent to our AI provider to generate adapted output.
• Cloud infrastructure — Supabase (US East) and other hosting providers store and serve the Service.
• Legal authorities — where required by law or to protect rights and safety.

We do not sell your personal data.

5. Data Retention and Deletion

We retain your account data and generated content for as long as your account is active, and for a reasonable period afterward for legal, accounting, and security purposes.

You may request deletion of your personal data at any time. To delete your account and associated data, contact us at hello@cultivo.top from the email address on your account. We will process your request within a reasonable time, subject to any legal retention obligations.

6. International Transfers

We are a global service. Your data may be processed in countries other than your own, including the United States and other jurisdictions. We take reasonable steps to protect your data when it is transferred.

7. Cookies

We use essential cookies and similar technologies to operate the Service (for example, to keep you signed in). We do not use advertising cookies on the Service.

8. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access, correct, or update your personal data;
• Request deletion of your personal data;
• Object to or restrict certain processing;
• Request a copy of your data (data portability);
• Withdraw consent where processing is based on consent.

To exercise these rights, contact us at hello@cultivo.top.

9. Children’s Privacy

The Service is not directed to children under 18, and we do not knowingly collect personal data from children. If you believe a child has provided us data, contact us and we will delete it.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The “Last updated” date at the top of this page reflects the most recent changes.

11. Contact

For any privacy questions or requests, contact us at hello@cultivo.top.